About Us

Country & Western Boot Co. Pty. Ltd.
Exclusive Red Wing National Dealer
ABN: 85 005 600 822
380 Burnley Street, Richmond, 3121 Australia
Tel: 1800 622 677 | (03) 9427 0422
Opening Hours: Weekdays 9 am to 4.30pm

Q. Returns, Exchange?
A, We accept boots back for exchange for another size or style, or for a full credit within ten working days of purchase providing the boots have only been tried on whilst standing on the carpet. Any boots that have been worn at any time or show signs of wear cannot be returned for consideration. We are happy to accept boots back, as we appreciate it can be difficult to get the correct boot without actually trying them on at first. It is always a good idea to call us on our free call number 1800 622677 if you intend to return boots.

FIT. Get it right!
Most Red Wing Boots will fit exactly like an Aussie boot. When trying on a pull-on boot you should have to struggle initially to get your foot around the “corner”. Once you are in the boot make sure the tips of your toes are not touching the inside of the boot. (That the boot is long enough as the boots will not stretch length-wise.) Most Red Wings are EE or EEE width so your new boots should feel firm but not tight across the width (the break of the foot.) In other words you could wear your new boots all day without blisters or undue discomfort.

If you are in doubt don’t hesitate to call us 1800 622677.